No one heads out expecting to have a car accident.
But they happen every day, so we ask Marko Eric, from LHD Lawyers, what steps you should take in the event of a crash to protect your rights, your health, and any future claim.
Here is his advice:
1. Document the scene immediately
Drivers are advised to record as much detail as possible at the scene while memories and evidence are fresh. Take clear photos of vehicle damage, road conditions, traffic signs, skid marks, and the positions of all vehicles involved. These images can provide critical context later, particularly if fault is disputed or details change once vehicles are moved or towed.
2. Gather witness details
Independent witnesses can be powerful in supporting a claim. If anyone saw the accident, ask for their full name, phone number, and a brief description of what they observed. Witnesses often leave quickly, so collecting their details early can help corroborate your version of events if liability is challenged.
3. Exchange and record driver information
It’s important to accurately record the other driver’s details. This includes their full name, address, contact number, driver’s licence number, registration and insurer. If possible, photograph their licence and vehicle rather than relying solely on handwritten notes. Errors or missing details can slow the claims process and create unnecessary complications later.
4. Report the accident properly
It’s recommended to report the accident to the police where required, especially if anyone is injured or if the other driver fails to co-operate. A police report creates an official record that can strengthen a compensation claim. Even when police attendance is not mandatory, obtaining an event number can assist insurers and lawyers when reconstructing what happened.
5. Seek medical attention and keep records
If you are injured in a motor vehicle accident, I encourage drivers to see a doctor as soon as possible, even if injuries seem minor. Medical records provide vital evidence linking the accident to your injuries. Keep copies of medical reports, invoices, and treatment plans as these documents help demonstrate the impact of the crash and support any compensation claim made later.


